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Care services manager

Whitby (North Yorkshire)
Institute of Our Lady of Mercy
Care service manager
£35,000 a year
Posted: 5 November
Offer description

St Joseph's Convent with Care is a 17 bedroom convent located in Whitby. Working within the ethos of the Institute of Our Lady of Mercy, the role ensures the provision of high-quality care to the religious Sisters that reside there. This includes the management and supervision of the staff team to enable them to maximise their potential through leadership, coaching, positive example, support and guidance. The post requires sensitivity to the needs of the religious community and a very close working relationship with the Sisters and Pastoral Team who oversee the spiritual aspects of community life and pastoral care.

In addition to leading the delivery of care, the role will ensure the smooth and efficient day to day running of the Convent including finance management, buildings, catering, property and maintenance.

We are an organisation based on strict Catholic ethos. We expect all employees to have regard to this in the context and nature of your work, working in sympathy with the Catholic faith.

This role will be subject to an enhanced DBS check, 3 satisfactory references and the right to work in the UK.

Applications are invited from female candidates only as this role involves providing personal care to our Sisters of Mercy.

Responsibilities

Work with the Head of People and Services and Institute Advisors to ensure the Convent is fully compliant with all relevant legislation and standards.

Manage all employee (care, administration, catering, domestic and maintenance support staff) related issues and associated administration including recruitment, induction, supervision, and appraisals. Liaise with HR support from Head Office in Leeds.

Be responsible for the efficient and effective management of the Convent's financial plan, balancing income against expenditure and taking early, appropriate action against predicted overspends, in consultation with the designated Trustee, and Head Office.

Ensure the safe, and efficient day to day running of the convent and that all site facilities and equipment are serviceable, organising repairs or replacements in accordance with Institute finance policies and best value principles.

Skills and Experience

Level 5 Leadership & Management Award, Leadership for Health & Social Care, Registered Manager Award (RMA) or equivalent.

A minimum of three years managing CQC registered residential care services for older adults as a Registered Home Manager or Deputy Manager

Working knowledge of the Health & Social Care Act 2008 and the Care Quality Commission's guidance with the fundamental standards of quality and safety.

Familiarity with dementia care practices is an advantage.

Strong leadership abilities with excellent communication skills to effectively manage staff and engage with sisters.

A compassionate approach to caregiving, demonstrating empathy and understanding of the Catholic faith.

We Offer

£35,000 annual salary

37.5 hours per week

35 days annual leave entitlement including Bank Holidays

Quality subsidised meals on shift

Over 6,000 discounts and offers across travel, health and leisure, home and motoring, food and entertainment and high street discounts as well as a cycle to work scheme

Employee Assistance Programme - this provides confidential and independent information and guidance 24/7. If clinically advisable, face-to-face counselling is also provided free of charge.

Pension - automatic enrolment into the Institute Pension Scheme with 5% employer contributions

Free parking

Free enhanced DBS

Mandatory and additional training opportunities

Great opportunities to upskill yourself with personal development

If you are passionate about providing exceptional care and leading a dedicated team, we invite you to apply for this rewarding position as a Care Services Manager.

We warmly welcome applicants regardless of faith, background or belief who are supportive of our values. Please visit to find out more about us.

Initial remote interviews will take place on 25 November. Candidates successful at this stage will be invited to a second in person interview on either 1, 2, 3 December If you have not heard from us by 24 November then please assume you have been unsuccessful.

Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Benefits:

* Bereavement leave
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
* Store discount

Application question(s):

* This role involves providing personal care to sisters of mercy and therefore applicants are invited from female applicants only. Please confirm you are female.

Experience:

* running CQC registered services: 3 years (required)
* older adult care: 3 years (required)
* supervising, managing and recruiting staff: 3 years (required)
* budget and building management: 3 years (required)

Work Location: In person

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