Position Overview
Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well‑being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
Role Summary
The Family Support Specialist serves as the first point of contact for families who apply for center-based Early Childhood services at Brightpoint. Responsibilities include participant eligibility, identifying the needs of children and families, coordinating enrollment and tracking participation to maximize the child and family’s well‑being. The Specialist recruits families, obtains necessary documentation, coordinates placement of eligible children, and establishes trusting, nurturing relationships with program participants.
Candidate Qualifications
* Bachelor’s degree in Social Work, Human Services, Family and Consumer Science, Family Studies or Counseling required.
* Gateways Level 5 Family Specialist Credential or equivalent Family Development Credential required.
* Minimum of one (1) year of experience working with culturally diverse families preferred.
* Knowledge and understanding of normal child growth/development and parent-child relationships preferred.
* Valid driver’s license, insurance, and a reliable vehicle required.
* Ability to communicate in both English and Spanish required.
Job Responsibilities
* Recruit families with children for enrollment in the program, engaging in scheduled recruitment outings on a regular basis, including evening and weekend recruitment events (in‑person and/or virtual).
* Complete and obtain all essential documentation to validate the eligibility of all applying families and secure all essential documentation, including the selection criteria form.
* Coordinate the placement of eligible children in the center or home‑based program with the assigned Supervisor, Manager and/or Director.
* Establish trusting, nurturing relationships with clients/participants.
* Participate with the multidisciplinary team to ensure that all support services are extended to families based on their needs.
* Monitor absenteeism/participation of children in alignment with the attendance protocol, contact parents and/or conduct team meetings to discern justification for absenteeism/participation and create participation plan, as appropriate.
* For Center Based Only: report absences of three days or more to Family Support Services Supervisor or assigned Site/Program Supervisor for further follow‑up recommendations.
Job Details
* Compensation: Hourly: Range is between $24.04 – $28.40 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to a candidate’s relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
* Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
* Location: Classroom setting (1701 West 63rd Street).
* Schedule: Full-time, hourly; general business hours with some flexibility required for special projects and evening/weekend recruitment events.
* We don’t just hire talent — we grow it: Emerging Leaders will have access to leadership development opportunities and one‑on‑one mentorship.
* Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
#J-18808-Ljbffr