Training and Development Officer
Prestigious luxury hospitality business, Mayfair
Salary £40-44,000 plus TRONC and benefits
Hybrid role (3 days in/2 days remote)
Are you passionate about people, learning, and creating an engaged workplace culture?
We’re looking for a Training and Development Officer to play a key role in shaping training, development and engagement across a luxury hospitality business in Mayfair.
This hands-on role will be central to relaunching core programmes, supporting performance development, and driving engagement initiatives that make a real impact on both employees and the organisation.
What you’ll do
* Oversee learning, development and engagement for 450 employees
* Review, relaunch and manage core training programmes that inspire and support employee growth.
* Partner with HR and business leaders to design bespoke performance initiatives.
* Deliver engaging training across multiple formats - classroom, virtual, e-learning, workshops, and on-the-job coaching.
* Maximise use of training platforms, track progress, and share insights to continuously improve.
* Drive employee engagement through newsletters, communications, and creative initiatives.
* Support induction and internships, helping new talent integrate successfully.
What we’re looking for
* Strong background in training, development, and employee engagement.
* Proven experience delivering impactful training programmes (hospitality or luxury sector experience is a plus).
* Excellent communication and organisational skills, with a hands-on and proactive approach.
* Strong digital training platform knowledge and confidence in creating resources.
* Flexible, adaptable, and able to balance training delivery with programme management.
Why apply?
This is a fantastic opportunity to join a prestigious, people-focused organisation where learning and engagement sit at the heart of success.
You’ll be given the scope to shape impactful programmes, work closely with senior HR leaders, and play a vital role in supporting growth and culture.
Closing date for applications: Friday 5th September 2025
mum’s commitment to you
We genuinely value every application we receive.
To ensure a fair and consistent process for all, we’re unable to respond to individual messages before the closing date, however, please be assured your application will be reviewed.
All candidates will hear back from us following the closing date, regardless of the outcome.
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