Receptionist / Bartender - Crew Member - MOXY Birmingham NEC
This position is based on a casual / zero hour contract.
Gross Salary: £13.13 per hour
We are looking for a friendly, passionate, and energetic Crew Member to join the team at Moxy.
As a Crew Member, you’ll be on the front line, delivering first-class service. You’ll provide attentive, customer-focused service, understand brand standards, and enjoy working as part of a successful team. We encourage you to bring your own personality to the role and be yourself while working as part of a great team.
What We Will Offer You
* Training and development opportunities
* Health Cash Plan
* Discounted room rates for you, as well as your friends and family, at Marriott hotels worldwide
* Discount on Food & Beverages at Marriott hotels worldwide
* Enhanced Maternity/Paternity/Adoption pay
* Pension scheme
* Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays
Your Responsibilities
* Providing top-quality customer service
* Working as part of a great team
* Being the first point of contact for our guests
* Answering internal and external calls
* Having good knowledge of hotel facilities and services
* Dealing with general guest requests
* Being available to work when the team and customer need you
* Flexibility to work night shifts
Useful Experience
* Experience within the service industry
* Knowledge of hotel systems such as Opera and/or Micros
* Knowledge of Food Safety & Licensing laws
* Personal experience of travel and the travel industry
*A personality assessment may be part of the recruitment process.*
Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it supports development and operations for new hotel openings. Currently, it operates over 35 properties in 8 countries and is expanding with new properties in key markets. For more information, visit hotelco51.com.
MOXY Hotels offers a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. Moxy breaks the rules of traditional hotel stays, emphasizing social spaces, stylish design, and sociable service at an attractive price point. It celebrates nonconformity, open-mindedness, and originality, encouraging guests to "Play On #atthemoxy." For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, Marriott International's global travel program.
Marriott International, Inc. (NASDAQ: MAR), based in Bethesda, Maryland, USA, operates over 7,500 properties under 30 brands across 132 countries. The company offers the Marriott Bonvoy travel program, providing members with exclusive benefits, including free nights and Elite status recognition.
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