Job Description
Cloud Network Engineer
Basingstoke
£58k plus 10% DV allowance
Candidates must be willing and eligible to go through SC and DV security clearance for this role
Your role will involve:
We are looking for a 3rd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team.
Responsibilities
* Responding to escalations from 2nd Line Daily checks utilising ITSM tooling.
* PKI certificate management for Networking devices (physical and virtual).
* To distribute software, firmware & security updates for network devices.
* To collaborate and support the design and engineering teams.
* Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead.
* Carrying out a readiness assessment for new releases entering service from the Engineering Team
* Producing and maintaining documentation such as (Work Instructions and Patching Schedules).
Key skills and experience:
* Cloud Administration (e.g. Broadcom: NSX-T)
Your transferable skills and experience:
* Firewall Management (e.g. Cisco Firepower Management Centre)
* Network Devices (e.g. Cisco IOS, NXOS & FXOS \ Juniper Devices & JUNOS)
* Network Authentication (e.g. Cisco ISE)
* Event Management Tooling (e.g. SolarWinds)
* ITSM Tooling & Processes
* Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration)
Expected working
Our hours of support are Monday to Friday 07:00 – 19:00 per week to cover 37 hours. This could be an early or late start, rotated as directed by service delivery/team lead.
Your benefits:
26 Days annual leave plus public holidays (3 flexible)
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme / virtual GP