Salary - Competitive!
Holiday – 28
days holiday, enhanced after 5 years of service.
But there’s more...
* Free meals on duty.
* Uniform offered and dry cleaned.
* Complimentary on-site parking is
available whilst on duty.
* Free limited shuttle service between the
hotel and Heathrow Terminal 5 and Egham Station.
* Discounted employee friends & family
rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee
parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin
Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
About us...
Fairmont Windsor Park is a
beautiful, heartfelt retreat surrounded by 40 acres of English countryside that
blends iconic heritage with modern elegance. Our five-star hotel includes 251
luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an
unrivalled dining experience. The spa and wellness facilities are inspired by
nature and the hotel has state of the art conference facilities.
A bit about what you will
do...
* The Wellness Spa Reception
Manager is responsible for leading the Wellness Spa Concierge and Wellness Spa
attendant teams to operational excellence
* Recognise arrivals of
all VIP guests &
Wellness Spa members arriving in both the Wellness Spa and hotel
* Responsible for driving the guest experience
and communication amongst the colleagues, orchestrating a smooth guest sequence delivery
* Ensure guest/member preferences and special
requests are accommodated to the best of the property’s
abilities.
* Support strategic
initiatives for the Wellness Spa and wellness areas
* Duty manager on shift
for Wellness Spa in the absence of HOD
* Train Wellness Spa concierge team to ensure
they deliver outstanding guest service.
More about you...
* Providing high-quality service comes
naturally to you.
* Excellent communication and
interpersonal skills.
* A smart and professional appearance.
* You value being part of a team and
supporting your colleagues.
* Ability to work without direct
supervision.
* Most of all, you will have an
approachable, positive, and proactive manner.
Grow with us...
We are growing rapidly and with growth comes
advancement opportunities. Being part of the Arora group there are exciting
opportunities for career progression and development across our properties and
brands.