Huntswood's people are its most valued asset, and we take their career development very seriously. We are a Business Process Outsourcer otherwise known as a BPO in the industry. Working with Huntswood means that over your career with us you'll experience a greater variety and flexibility compared to working with a single company. Whether you are joining us in a contract position or as a permanent employee, Huntswood commits the same energy and effort into developing your career and skillset! BANKING CUSTOMER SERVICE COMPLAINTS HANDLER We are seeking a dedicated and empathetic Complaints Handler to join our team and manage customer complaints effectively and efficiently. What you'll do. As a Complaints Handler, you'll be taking ownership of complaints and making sure that fair outcomes are achieved for our customers. This will include making sure that due consideration is given to customers who have suffered distress, inconvenience or financial loss. You'll be dealing directly with our customers, providing empathy, listening to their concerns and communicating with them regularly as you resolve their complaint. Start Date: 19th May 2025 Salary: £12.60 per hour + up to £1.10 per hour performance bonus and the opportunity to earn our loyalty bonus of £1400 per annum for coming to work! Working hours: 37.5 hours per week, 5 days per week. Monday to Friday between 8am - 6.30pm on rotation...