Motor Claims Handler
Millshaw, Leeds (On-site with 1 day WFH flexibility) | £30,000 - £32,000 per annum | Full-time | Permanent
About the Role
Time Recruitment is collaborating with a leading insurance brokerage to recruit a skilled Motor Claims Handler who is keen to advance their career. If you are a claims professional with a meticulous eye for detail and a commitment to delivering exceptional service, this is a fantastic opportunity to join a vibrant team based in Leeds.
Key Responsibilities
1. Manage and own a varied caseload of motor claims, with occasional involvement in property and liability claims
2. Ensure all claims are processed efficiently, consistently meeting SLAs and KPIs
3. Maintain an organised diary system to monitor progress and deadlines
4. Communicate effectively with clients, insurers and internal teams to resolve queries and provide updates
5. Confidently handle complex claims with professionalism and accuracy
6. Prepare detailed claims reports and management information (MI)
7. Attend client meetings and deliver updates as required
8. Keep skills up to date through ongoing CPD and proficient use of the Acturis system
Person Specification
9. Minimum 2 years' experience in claims handling
10. Strong knowledge of motor claims; experience in property and liability claims is advantageous
11. Excellent communication and organisational skills
12. Proficient in claims management systems and Microsoft Office
13. Detail-focused and proactive in problem-solving
14. GCSEs or equivalent qualifications
What We Offer
15. Competitive salary: £30,000 - £32,000 per annum
16. Flexible working: 1 day WFH per week
17. Casual dress code for a comfortable working environment
18. ️ Company pension scheme
19. Complimentary on-site parking