Job Description
Role: User Researcher
Location: Newcastle
Hybrid Working: 3 days per week from Newcastle, Cobalt Business Park office
As a User Researcher you will work with a team of creative and passionate UX Design specialists who create user‑centred designs for digital products and services.
This is a great opportunity to work across multiple clients in a range of industries and to champion user‑centred design across all products and services as part of delivery best practice.
Responsibilities
* Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects
* Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face‑to‑face, analysing sessions, report writing and playback to your team and stakeholders
* Align user research activities to influence and support decision making
* Collaborate with product owners and service managers to devise appropriate research strategies that generate focused insights
* Convert concepts and emerging findings into high‑quality stimulus material
* Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development and influence product direction
* Participate in Agile delivery teams, identifying and progressing client issues while advocating for users
* Share knowledge, learn new skills and design transformational services with the UX & Design Team
Qualifications
* Relevant experience as a User Researcher
* Experience working directly with Government Design System (GDS), or to GDS standards
* Worked as part of an Agile Scrum team
* Comfortable advocating for users and helping the team navigate a user‑centred design process
Set Yourself Apart
* A portfolio showing examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design
Benefits
At Accenture, in addition to a competitive basic salary, you will receive an extensive benefits package that includes 25 days of vacation per year, private medical insurance and 3 extra days of leave per year for charitable work of your choice.
Flexibility and mobility are required; you may need to spend time onsite with clients and partners.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Location: Newcastle
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. Accenture is committed to providing veteran employment opportunities to our service men and women.
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