Berry Thames Ditton MINI is looking for a Business Manager/Transaction Manager.
Your role
Our Thames Ditton MINI are actively looking for enthusiastic individuals excited to join our ever-growing automotive family. If you’re as passionate about cars as we are, then we'd love to welcome you to the team where you will be part of our exciting journey.
If you are hands-on in nature, financially aware, have effective communication skills, and are passionate about customer service, then we would like to talk to you about our Business Manager position.
What you will be doing?
* Selling financial and insurance products to the centre’s customers - penetration rate monitored weekly.
* Encouraging a high referral rate from the Sales Executives.
* Marketing financial products, including POS and site presentation.
* Maintaining a high level of finance product knowledge.
* Focusing on a high retention which will be monitored daily.
* Providing exceptional customer service that leads to customer loyalty and referrals.
* Maintaining good housekeeping standards and orderly administration of your work.
Your profile
You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit, and cost control, together with high levels of customer satisfaction.
We are looking for individuals who meet the below criteria to join our team. If you think you’ve got what it takes and meet the criteria below, then please apply!
* Previous experience in a similar role.
* Knowledge of FCA regulations around F&I.
* Proven customer service and communication skills.
* Ability to work to deadlines and targets.
* Ability to work well in a team.
Rewards
* Enrolled on our industry-leading Sales Academy.
* Eligible for our car ownership for yourself and family members.
* Accelerated training pathways and manufacturer training.
* State of the art facilities with modern automotive technology.
* Life insurance.
* 33 days holiday (Bank holidays included).
* Shopping discounts.
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