Job Description
Job description:
We’re Parks Lettings, a letting agency powered by Dwelly, cutting-edge digital lettings platform. We combine the worlds of traditional letting management with the pace and innovation of a tech start-up.
We’re looking for an experienced and proactive Team Coordinator to support our Tenant Find operation as part of a busy lettings business, based in Brighton. You’ll lead a team of 5–7 Lettings Negotiators across several agencies, driving day-to-day operations, continuous improvement, and high service standards.
This is a hands-on role suited to someone who thrives in a fast-paced, change-driven environment. You’ll play a key part in developing team members, improving operational efficiency, and working closely with stakeholders. You should have 2–5 years of management experience in lettings, including direct experience as a Lettings Negotiator. You’ll work closely with tech teams, contribute to product improvements, and thrive in a collaborative, tech-savvy environment.
Your Day-to-Day
~40% – Operational Support
1. Handle complex or unclear cases
2. Resolve bottlenecks and support workload peaks
3. Provide second-eye reviews and di...