Rewards and Benefits
* Full time and permanent job
* Excellent progression opportunities
* Employee discount
* Sick pay
* Life insurance
* Free parking
* Company pension
* Casual dress & a relaxed and friendly office atmosphere
* Health & wellbeing programme
The Company you will be working with
MTrec Commercial are proudly representing our industry leading client in their search for an experienced Sales Office Administrator to join their expanding team on a full time and permanent basis. We are seeking an ambitious, customer-focused individual with a strong background in sales administration and office-based customer support. This role is ideally suited to someone who is keen to develop their career within a dynamic and forward-thinking business. You will become part of a supportive, close-knit team where contributions are recognised and development is actively encouraged. The position offers a varied workload, combining sales administration with customer liaison responsibilities.
Role Responsibilities
* Responding promptly and professionally to all incoming email enquiries
* Providing accurate pricing, quotations and product information to customers
* Maintaining and updating records within the CRM system
* Preparing and issuing customer quotations with a high degree of accuracy
* Liaising with existing customers and supporting account management activities
* Processing customer orders, deliveries and queries
* Supporting sales initiatives, including promotions and new product launches, alongside Account Managers
* Working closely with the Sales and Customer teams to support business growth
* Ensuring all administrative processes are completed efficiently and to a high standard
Qualifications
* Previous experience in a sales administration or office-based customer service role
* Experience preparing and issuing customer quotations would be advantageous
* Strong written communication skills, with the ability to compose clear and professional emails
* Confident and professional telephone manner
* Excellent attention to detail and a high level of accuracy
* Strong organisational skills, with the ability to prioritise workload effectively
* A proactive approach with the ability to use initiative
* Good working knowledge of Microsoft Word and Excel
* Experience using CRM systems is desirable
Personal Attributes
* Reliable and dependable
* Enthusiastic with a positive attitude
* Conscientious and detail-oriented
* A strong team player who can also work independently
* Customer-focused, with a genuine desire to deliver excellent service
* Comfortable working in a fast-paced office environment
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