Vertu Vauxhall Chesterfield - NO WEEKEND WORKING We have a fantastic opportunity for a Senior Service Advisor to join our well-established dealership at Vertu Vauxhall Chesterfield. If you’re looking to become part of one of the largest Motor Retailers in the UK, we’d love to hear from you. £32,500 basic salary company benefits Monday to Friday only This is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. As a Senior Service Advisor, you’ll act as the key relationship manager between our customers and the workshop, ensuring satisfaction levels remain outstanding. Key Responsibilities: Set clear customer expectations and maintain communication throughout the service or repair process. Upsell additional products and services where appropriate. Follow up with customers to ensure they’re satisfied with the work carried out. Support the service team in meeting targets and deadlines in a fast-paced environment. What We’re Looking For: Motor trade experience is essential for this role. Proven background in customer-facing service roles. Strong communication and relationship-building skills. Ability to thrive under pressure and manage multiple priorities. If you’re ready to take the next step in your career and join a team that values excellence and customer care, apply today. We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this vacancy. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check. LI-LB1