HR Generalist – Danaher Assist/HR Shared Services
The HR Generalist in the Danaher Assist/HR Shared Services team is responsible for delivering high‑quality, consistent, and efficient HR support across various employee lifecycle processes.
Responsibilities
* Act as the initial point of contact for associates, resolving HR inquiries and cases in line with SLAs, case management standards, and customer service expectations.
* Deliver end‑to‑end administrative HR support across the associate lifecycle, including Workday transactions, onboarding, leave management, compensation, and workforce support services.
* Identify, lead, and support continuous improvement initiatives (kaizens, workouts, projects), enhance HR processes, knowledge bases, and FAQs, and act as a Continuous Improvement Steward for designated specialty areas.
* Utilise HRIS and reporting tools to produce HR reports, audit case quality, ensure adherence to performance metrics, and drive accuracy and consistency in service delivery.
* Provide guidance, training, and mentorship to Coordinators and Specialists; support new hire orientation; represent the Danaher Assist team in cross‑functional work; and contribute to special projects as required.
Qualifications
* 3–5 years of HR experience with a bachelor’s degree (or equivalent); CIPD Level 5 qualification (or studying towards) and strong working knowledge of employment law.
* Strong working knowledge of HRIS and case management systems (e.g., Workday, ServiceNow) and core HR administrative processes.
* Demonstrated passion for delivering excellent associate experiences through live agent engagement and effective case management.
* Ability to exercise sound judgement and initiative, with strong interpersonal, verbal, and written communication skills across all organisational levels.
* Comfortable working in a KPI‑driven, remote/virtual team environment, with a strong focus on continuous improvement and change management.
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