Requirements
Must have:
- Hands-on experience developing on the ServiceNow platform (2+ years preferred). - Strong knowledge of JavaScript, ServiceNow scripting, and ServiceNow API usage. - Experience with workflow development, UI customization, Flow Designer, and App Engine. - Understanding of ServiceNow data models, ACLs, roles, and platform security. - Experience with REST/SOAP integrations and common authentication frameworks (OAuth, Basic Auth). - Ability to translate business needs into scalable technical solutions. - ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others) - preferred. - Knowledge of ITIL processes and service management best practices - preferred. - Experience with Agile/Scrum delivery - preferred. - Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps) - preferred.
Responsibilities:
- Customize and optimize ServiceNow applications based on business needs. - Build new features and integrate the platform with both internal and external systems. - Collaborate closely with business stakeholders, architects, and process owners. - Understand requirements and translate them into scalable, high-quality technical solutions. - Work in an SC Security Cleared environment, ensuring compliance with security protocols. - Attend on-site work for up to 3 days per week as required.
Company:
We are a government services client based near Milton Keynes, offering a hybrid working environment. Our team thrives on collaboration and innovation, focusing on delivering high-quality solutions. This role is crucial in customizing and optimizing our ServiceNow applications. We prioritize security and compliance, which is why SC Security Clearance is required for this position. Our location is easily commutable from Northampton, East Midlands, Bedford, Luton, and North London.