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Taproom and experience manager

Slough
Brixton Brewery
Experience manager
Posted: 7 January
Offer description

Location: Brixton, London

Reports to: Managing Director

Employment Type: Full-time(40hr/wk)

Salary: £40K + Bonus (up to 10%)

Closing date: 16th January 2026


About Brixton Brewery

Born and brewed in the heart of Brixton, we’re one of London’s most vibrant craft breweries, known for bold flavours, community spirit, and a love of bringing people together over great beer.

Our taproom is the beating heart of our operation – a lively, inclusive space where locals, craft-beer lovers, and curious visitors come to experience the best of Brixton hospitality.

We’re looking for an energetic and experienced Taproom and Experience Manager to lead our taproom team, deliver an exceptional customer experience, and grow the taproom’s role as a flagship venue for the brand.


Role Overview

The Taproom and Events Manager is responsible for the day-to-day running of the Brixton Brewery Taproom, ensuring high service standards, a warm community atmosphere, and efficient hospitality operations.

This role is perfect for someone who loves people, loves beer, and thrives in a

fast-paced, hands-on environment.


Key Responsibilities


Taproom Operations

* Lead all daily taproom operations, ensuring smooth service and a welcoming atmosphere.
* Maintain taproom cleanliness, organisation, and presentation to brand standards.
* Ensure quality of Brixton beers and perfect execution.
* Oversee keg and stock management, including ordering, rotation, and accurate inventory.
* Ensure compliance with all licensing, health & safety, and food hygiene regulations.
* Manage till systems, and other taproom equipment.

Team Leadership

* Recruit, train, and manage a high-performing team of bar staff and supervisors.
* Create a positive, supportive work environment grounded in Brixton Brewery values.
* Lead by example during service, coaching staff to deliver excellent hospitality.
* Produce rota planning that balances labour cost efficiency with service quality.

Customer Experience

* Cultivate a friendly, inclusive, community-focused environment for all guests.
* Act as the taproom’s host – interacting with customers, sharing beer knowledge, and elevating the overall experience.
* Respond professionally to customer feedback and resolve issues swiftly.

Events & Programming

* Work with the marketing team to plan, promote, and deliver taproom events, brewery tours, launches, collaborations, and community activities.
* Support corporate events, ensuring exceptional hosting and coordination.

Business Performance

* Monitor taproom KPIs and deliver monthly reports (sales, footfall, margins, waste, staffing).
* Identify opportunities to grow revenue through improved service, events, retail offerings, or new taproom experiences.
* Ensure the taproom acts as a key brand-building platform for Brixton Brewery.

Skills & Experience

Essential

* Previous experience in a managerial hospitality role (bar, taproom, pub, or
* similar).
* Strong leadership skills and ability to motivate a diverse team.
* Excellent communication, organisation, and customer service skills.
* Passion for our brand and craft beer and willingness to continually develop product knowledge.
* Understanding of licensing, health & safety, and bar operations.

Desirable

* Experience working in a brewery taproom or craft-beer environment.
* Event planning or hosting experience.
* Personal Licence Holder (or willingness to obtain).


Personal Qualities

* Warm, confident, and community-minded.
* Calm under pressure and solutions-focused.
* Hands-on, proactive, and unafraid to roll up their sleeves.
* Enthusiastic ambassador for Brixton Brewery and the values of inclusivity, creativity, and bold flavour.


What We Offer

* A fun and vibrant working environment, with an excellent supportive team.
* 25 days holiday plus bank holidays.
* Private Healthcare Insurance, Income protection & Group Life Assurance from Day 1.
* Discretionary Bonus scheme from day 1 (based on team and individual objectives).
* Enrolment to our Group Pension scheme.
* Season Ticket Loan and Cycle2work scheme after probation.
* Free access to our exciting company events, live events, festivals & social events.
* Exciting training & development opportunities including learning about brewing. We also provide a training & education fund.
* Team lunches, events such as cycle rides & masterclasses.

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