Role Overview
Joining a fast paced and freindly team, as a second line technician you will be dealing with a mixed bag, from every day support issues, networking issues and site installations.
Ideally this role is suited to someone who is keen to constantly learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us.
You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases phone systems.
While primarily support based, this role will expose you to opportunities to be involved in project work, both at the planning and implementation stages.
The role is office based, however customer site visits will be required.
Main duties
* Provide 2nd line support for customers
* Server installation, configurations
* Constantly monitor internal and customer security measures
* New customer onboarding
* Build and installation of new devices
* Assisting with technical project implementations
* Maintain documentation
Desired Experience & Skills
* Experience in 2nd Line, or a first line role with evidence of skills to move to 2nd line
* Microsoft Active Directory
* Good networking knowledge including DHCP and DNS
* Good understanding of firewall concepts and configuration
* Microsoft Office 365 tenant administration
* Microsoft Windows 11
* Good communication skills
* Full UK driving licence
Advantageous Experience
* Microsoft Exchange
* Microsoft Server 2012, 2016, 2019
* Group Policy
* Virtualization - VMWare & HyperV
* VLAN and Routing experience
* Azure, Intune
* Ubiquiti eco system
* Fortigate firewalls
* Understanding of backup products such as Datto, N-Able, Veeam etc
About Us
We are one of the leading MSP's in the South East. Part of the larger Fluent Group we provide IT services, telecom services and data & connectivity services to both small and household name businesses. Fluent Technologies is now 12 years old and we see year on year growth making us an excellent career opportunity.
Based in Crowborough we have a lovely office equipped with full height sliding door windows, full air conditioning throughout, two kitchen areas, private parking to the rear and a number of options for lunch within 5 minute walk including a cafe, chinese, Tesco and Sainsburys.
We have a great atmosphere at the office, relaxed but hard working. The company also fund a yearly Christmas night out and provide polo shirts, jumpers, jackets and work trousers.
There is a range of company vehicles available for use when visiting customer site. There may be occasions that use of your personal car is required however.
To apply, please send your CV to -
No agency calls.
Job Types: Full-time, Permanent
Pay: £28,000.00-£38,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Free parking
* On-site parking
Work Location: In person