Welcome Host - London Welcome Host - Compass Group Location: Central London Salary: 16 per hour Are you a friendly, professional, and proactive individual who loves making people feel welcome? Join us as a Front of House Welcome Host and be the first point of contact for our customers, helping to create a warm, organized, and exceptional experience from the moment they arrive. What You'll Do Greet all visitors promptly and professionally, creating a positive first impression. Manage room bookings and front desk administration efficiently. Handle incoming calls, enquiries, and messages with care and accuracy. Coordinate with on-site departments and support helpdesk requests. Assist the team with day-to-day operations, ensuring smooth customer flow. Escalate issues to management when necessary, maintaining high service standards. About You Passionate about delivering excellent customer service with a positive attitude. Responsible, proactive, and takes ownership of tasks. Team player who supports colleagues and shares knowledge. Well-organized, methodical, and able to adapt in a fast-paced environment. Strong communication skills and ability to handle challenging situations professionally. Desirable: Previous experience in reception, hospitality, or customer service. Knowledge of booking systems or administrative software. What We Offer Full onboarding and role-specific training. Opportunities for learning and development, including Health & Safety and Welcome Host training. A supportive, team-focused environment where your contribution is valued. Uniform and PPE provided. Join us and be the friendly face that sets the tone for an exceptional customer experience!