We are recruiting a permanent Head of Employee Relations for one of our non-profit clients based in South London. We are seeking a highly skilled and experienced Head of Employee Relations to lead our central HR/ER team. This pivotal role involves managing senior employee cases, driving accuracy and excellence in caseload management, and ensuring compliance with rules and regulations. The Head of ER will play a crucial role in promoting positive employee-employer relationships and mitigating risks for the organisation. Key Responsibilities: * Lead and manage our HR/ER team, ensuring they are equipped to handle their tasks effectively. * Foster collaboration across the organisation to resolve conflicts and drive robust performance management * Address senior employee grievances, workplace conflicts, and other employee-related concerns in compliance with our policies. * Provide guidance on resolving workplace disputes through mediation, negotiation, and formal grievance processes. * Collaborate with solicitors and manage tribunal cases. * Interpret and apply employment laws and regulations, ensuring full compliance with employment laws. * Advise management on compliance with nationally and locally agreed terms and conditions. * Conduct prompt, fair, and transparent investigations and disciplinary actions in line with our policies. * Manage organisational change initiatives, including redundancy, restructuring, and TUPE situations. * Act as a trusted advisor to Directors and senior management on employee relations matters. Qualifications: * Proven experience in a senior HR/ER role, particularly within a unionised environment. * Strong knowledge of employment laws and regulations. * Excellent conflict resolution and mediation skills. * Ability to manage a team and work collaboratively with various stakeholders. * Exceptional communication and interpersonal skills. This role offer hybrid working, some localised travel to other sites will be required.