National Accounts Administrator – Gateshead
£26,000 – £27,000 per annum depending on experience
We are looking for a National Accounts Administrator to join our Gateshead office, providing vital administrative support to our National Accounts team. This is a great opportunity for someone with strong organisational skills and a passion for delivering excellent customer service in a fast-paced environment.
You’ll play a key role in ensuring our clients and internal teams receive the highest standard of support, accuracy, and efficiency.
What you’ll be doing
As a National Accounts Administrator, you will:
* Support the mobilisation of new contracts.
* Manage purchasing requirements, including processing and reconciling ad hoc spend.
* Assist the National Account Manager by reviewing, analysing, and updating client billing and subcontractor spend.
* Maintain and update internal systems with client requests, ensuring accurate records from initial query through to resolution.
* Coordinate bookings and notify clients of planned works, including setting up new sites with subcontractors, raising purchase orders, and issuing invoices.
* Provide general administrative support as required to ensure smooth operations.
What we’re looking for
We’re seeking someone who can combine attention to detail with excellent communication and problem-solving skills. Ideally, you will bring:
* Strong analytical, organisational, and written/verbal communication skills.
* A proactive, solution-focused mindset with excellent issue resolution abilities.
* Previous administrative experience (experience in accounts administration is advantageous).
* Proficiency in Excel and confidence with other Microsoft Office applications.
* The ability to prioritise workloads, manage multiple deadlines, and remain flexible under pressure.
* A confident, enthusiastic, and self-motivated approach, with a willingness to learn and improve processes.
* The ability to build positive, professional relationships with colleagues, clients, and subcontractors.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* Company sick pay
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our commitment to Equality, Diversity, and Inclusion: Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Please note that security clearance (DBS) and drug tests are required for this role.
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