Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Grosvenor House Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 95th anniversary in 2024.
We are currently recruiting for an ambitious and passionate Purchasing and Logistics Supervisor who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.
JOB SUMMARY
• To assist the Purchasing and Logistics Manager to proactively manage the purchasing, stores and goods in operation for all deliveries, ensuring all stakeholders (including tenants and 3rd parties) deliveries are received in accordance with agreed parameters.
• To deputise in the absence of the Purchasing and Logistics Manager.
• To assist in the management of deliveries queues and prioritise the supply chain for all users of the loading dock.
• To maintain a secure environment.
• To manage and participate in the daily operating of the Loading Bay and stores in order to ensure correct and timely deliveries of all items, leading by example.
• To assist in leading and developing the team to ensure checking of deliveries in accordance with Marriott standard procedures is carried out consistently.
• To communicate clearly and effectively to all users of the loading dock and stores the required standards and expectations.
• To ensure adherence to all relevant Health & Safety procedures and appropriate documentation maintained.
• Liaison manager for Capcon auditors monthly with responsibility for stock counting monthly.
CANDIDATE PROFILE
Experience:
• Previous experience in a goods receiving and/or stock management environment preferred
• Ability to work in a high-volume manual handling environment
• Awareness of current Health & Safety legislation
• Previous supervisory experience preferred but not essential
Skills and Knowledge
• Strong communication skills (verbal, listening, writing) towards internal & external customers
• Hands on team player
• Ability to work on own initiative, flexible, can do attitude
• Good understanding of stock management, particularly beverage stock preferred
• Ability to work proactively in a very busy environment
• Knowledge & appreciation of food and beverage products desirable
• Ability to work under pressure, resolving conflict in a diplomatic and calm manner, seeking “Win Win” solutions
• Ability to adapt to a changing environment and prioritize accordingly
Education or Certification
• Good level of written/spoken English essential
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
• To assist in the manage the timing and execution of all deliveries for the hotel, tenants and 3rd parties, in line with agreements and to prioritise where necessary deliveries, using sound judgement, initiative and problem-solving skills
• To maintain a positive relationship with all 3rd parties using the loading dock, managing within agreed terms, on behalf of the hotel.
• Ensure all goods received by the Loading Bay for the hotel are of the correct quality, quantity and description as per Purchase Order.
• Ensure all Delivery Notes are signed, and time stamped by receiver and delivery temperature recorded as appropriate, and copies forwarded to the chefs with food deliveries.
• To follow up on discrepancies between Delivery Notes and Purchase Orders (. shortages, overages, non-deliveries, incorrect items etc) with the relevant suppliers in a timely manner and notify the Food Buyer where appropriate.
• To liaise with all relevant departments regarding deliveries, enquiries and special requests.
• To ensure the security of all items received by the loading dock whilst in the loading dock area.
• To ensure relevant procedures are always carried out in relation to Health & Safety, Hygiene, Security, Fire & Emergencies procedures and regulations.
• To ensure that the Loading Bay and stores areas are kept clean, tidy and in hygienic conditions at all times.
• To use necessary safety equipment and clothing at all times, and ensure uniforms are up to a hygienic standard.
• To ensure all necessary safety equipment, clothing and machinery is available, in good working order, and associates are trained in its correct use.
• To ensure hotel equipment is used with the appropriate care, to minimise damage and breakdowns.
• To maintain correct stock management procedures in the store’s areas.
• To help source products as requested by hotel management.
• To have a strong working knowledge of the procurement system, Birch Street, training and coaching associates where necessary.
• To ensure adequate levels of stock are maintained for all store’s items, in line with business needs and requirements.
• To ensure any stock or supply shortages are highlighted to the relevant managers as soon as possible.
• To ensure security of the cellar and stock areas is line with Marriott policies and procedures
• To foster an atmosphere of responsibility, initiative and teamwork.
REWARDS FOR WORK… BENEFITS FOR YOUR LIFESTYLE
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. You’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
We’ll support you in and out of the workplace by offering:
1. Team-spirited co-workers
2. Encouraging management
3. Wellbeing programs
4. Comprehensive Training and Development program
5. Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
6. Recognition programs
7. Meals at work
8. Uniform
9. Enrolment of Perks at Work - Access to unlimited deals of retailers and more
10. 20 days holiday increasing with service
11. Cycle to work scheme
12. Pension & Life Assurance
13. Awards and recognition celebrations and many more….
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.