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This range is provided by Andersen James Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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I'm currently working on an exciting opportunity for an experienced and driven Operations / Soft Services Manager to join a leading property management company. This role is pivotal in ensuring the smooth delivery of cleaning and environmental services across a diverse portfolio of sites. If you’re passionate about operational excellence, team leadership, and delivering exceptional service, this could be the perfect next step in your career.
About the Role
You will oversee the management and coordination of cleaning operations across multiple sites. Your responsibilities will include:
* Conducting site assurance visits and ensuring compliance with internal and external standards.
* Supporting recruitment, training, and development of cleaning teams.
* Managing performance, compliance, and service delivery across your region.
* Collaborating with stakeholders to drive innovation, sustainability, and customer satisfaction.
* Leading mobilisation of new sites and ensuring seamless integration into operational systems.
Role Requirements
* At least 2 years’ experience in a similar operations management role within the cleaning industry.
* Understanding of BICS standards and COSHH/risk assessments.
* Experience with TUPE processes
* Excellent communication, organisational, and problem-solving abilities.
Why Join Us?
* Be part of a respected and forward-thinking organisation with a strong commitment to quality and sustainability.
* Work in a dynamic and supportive environment where your contributions make a real impact.
* Enjoy a varied role with autonomy, responsibility, and opportunities for professional growth.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Facilities Services
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