Job Description
Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking a Manager for their Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. Offering a more competitive commission scheme than most, with an OTE of £40k pa - £47k pa, they are seeking an experienced and highly passionate Travel Manager, who wants to be part of a growing business. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions.
JOB DESCRIPTION:
* This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility.
* You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business.
* Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips
* Deliver high-quality, personalised customer service that drives loyalty and repeat business
* Assist with the daily operations of the store, including team support, store presentation and customer flow
* Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences
EXPERIENCE REQUIRED:
The role will suit someone currently (or recently) working in a retail travel agency who has worked as an Assistant Manager or Manager. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers.
THE PACKAGE:
* Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer:
* Uncapped commission structure realistic OTE of £40kpa - £47k pa
* 30 days annual leave (including bank holidays)
* Pension scheme
* Familiarisation trips (subject to availability and performance)
* Training and career development opportunities
* Employee travel discounts
* Flexible rota patterns with Sundays always off
* Opportunity to influence the growth and culture of a brand-new retail store
INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK.