The Role
We are working with a large education provider undergoing a major programme of integration and organisational transformation. To support this work, we are seeking an experienced Change Manager to join the central transformation team on a 0.6 FTE basis.
This role has a strong focus on stakeholder engagement, behavioural adoption, and organisation design impacts. You will help shape and deliver people-centred change strategies that enable staff to transition to new operating models, structures, systems, and policies.
Alongside the wider integration programme, you will play a key role in delivering a Policy Alignment Project—supporting staff engagement, operating model alignment, and adoption of a new digital policy management system across both academic and professional services communities.
Key Responsibilities
Change Strategy & Delivery
* Design and deliver change management plans focused on engagement, communication, and behavioural adoption.
* Assess organisational change impacts and readiness across functions and business areas.
* Develop practical interventions to address change fatigue and resistance.
* Align change plans with programme milestones and new operating model designs.
Stakeholder Engagement & Communications
* Build trusted relationships with senior stakeholders across academic and professional services.
* Lead engagement activity to ensure clarity of change purpose, outcomes, and impact.
* Translate complex programme messages into clear, compelling communications.
* Facilitate workshops that support understanding, collaboration, and buy-in.
Organisation Design & Ways of Working
* Support the delivery of org design changes, including structural and role impacts.
* Work with HR and functional leads to enable transitions to new ways of working.
* Support capability-building and adoption of new roles and responsibilities.
Policy Alignment Project
* Support rollout and embedding of a new digital policy management system.
* Drive awareness, engagement, and behavioural adoption of new policy processes.
* Coordinate policy engagement activities with business areas and governance groups.
Collaboration & Leadership
* Work as part of a small, collaborative programme team.
* Support and coach leaders and managers to sponsor and lead change.
* Promote best practice in change, engagement, and adoption.
Person Specification
Essential
* Proven experience delivering change in large, complex environments.
* Strong track record of engagement and communication-led change delivery.
* Experience supporting organisation design and operating model change.
* Confident working with senior stakeholders and steering groups.
* Skilled at building trust, influencing, and resolving resistance.
* Excellent facilitation skills with experience running workshops.
* A proactive and collaborative style with strong delivery focus.
Desirable
* Experience in Higher Education, NHS, charity, or public sector.
* Experience with policy frameworks or governance-led change.
* Exposure to transformation involving digital systems or enterprise change.
* Change management qualification (e.g. Prosci, APMG, CIPD) or equivalent.
Key Attributes
* Empathetic and people-focused with strong emotional intelligence.
* Able to bring clarity to ambiguity in complex change landscapes.
* Diplomatic yet assertive when influencing senior stakeholders.
* Practical, outcome-driven, and resilient.