Customer Service Advisor
Telford
Permanent
Salary £23,950 Rising to £24,700 after probation
Monday to Friday, 9 am 5 pm (37.5 hours a week)
Were currently recruiting for a Customer Service Advisor to join a well-established and friendly team based in Telford. This is a permanent opportunity offering a great starting salary with a pay increase following probation. In this role, youll be the first point of contact for customers; whether its over the phone or via email/chat. Youll play a key role in delivering a positive customer experience and making sure every interaction is helpful, efficient, and friendly. Full training and support will be provided. We just need a genuinely passionate customer services champion that is chatty and takes pride in their work.
Key Responsibilities:
1. Responding to incoming customer enquiries via telephone, email, and webchat in a professional and approachable manner
2. Processing customer orders quickly and accurately, ensuring a smooth and stress-free experience
3. Advising customers on the companys wide range of products and service...