Job Title: Internal Communications Assistant
Contract Type: Fixed term for up to 18 months
Salary: £28,354 (£31,340 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week, full time
Working Pattern: Hybrid Role
Location: Liverpool, Speke, Estuary Boulevard
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as an Internal Communications Assistant
To support the Corporate Communications & Marketing team in delivery of internal communications activities and campaigns, supporting our objectives and ensuring that our colleagues receive accurate, timely and transparent communications. You will also help manage purchasing and financial reconciliation tasks as well as help to maintain the team’s digital asset management system
About you
We are looking for someone who
1. Experience in a PR, communications or news-writing role
2. Impeccable spelling, grammar and news-writing ability is an essential requirement
Why Riverside?
Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
3. Competitive pay & generous pension
4. 28 days holidays plus bank holidays
5. Flexible working options available
6. Investment in your learning, personal development and technology
7. A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile
• Support the Head of Corporate Communications & Marketing to organise team meetings and support the team in travel arrangements when required.
• Support the internal communications team with day-to-day activities including sourcing, designing and drafting communications for our colleague newsletter.
• Supporting internal communications campaign activities.
• Supporting internal corporate events – for example during days we want to celebrate as an organisation.
• Work closely with people services to ensure that timely and accurate information about colleague welfare is delivered.
• Support the internal communications team with delivering Stream, our all-colleague quarterly town hall event.
• Help to manage our internal colleague engagement platform and our intranet.
• Support the team in the commissioning of photography for Riverside use and the sourcing of generic images from online photo libraries and photographers.
• Support activities, engagement and events around the delivery our Corporate Strategy engagement.
• Support the delivery and implementation of our new brand and TOV guidelines across the organisation.
• Proof reading communications to our high standards and in-line with our brand guidelines.
• Support the rollout and implementation of the brand and TOV guidelines.
• Support consultation delivery of our Corporate Strategy.
• Support with ad hoc projects and activities as required.
Ways of Working
• Work with colleagues across the wider Strategy and Communications directorate to develop a positive culture of support and collaboration, contributing proactively to team meetings and events.
• Ensure that all information security requirements, including data protection, are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that all work is undertaken in a way which supports and promotes Riverside’s Values, and reinforces The Group’s commitment to equality, diversity and inclusion.
Other Information
• The Group has offices across the UK and on this basis, there will be the requirement to travel to other locations to effectively perform this role.
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Person specification
Knowledge, Skills and Experience
Essential
8. Experience in a PR, communications or news-writing role
9. Impeccable spelling, grammar and news-writing ability is an essential requirement.
10. Some specialist knowledge/skill in Internal Communications
11. Excellent up to date IT skills, relevant to the role
12. Strong commitment to customer service
Desirable
13. CIPR or CIM Advanced Certificate, or equivalent, with additional internal communications qualifications strongly preferred
14. Understanding of social media and the ability to manage social media services.