Sureserve
Sureserve's mission is to be the trusted partner of choice for the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, prioritising safety, integrity, and respect for customers, employees, residents, and the environment. Our focus is on providing high-quality solutions that promote energy efficiency, safe and compliant homes, and an improved quality of life for residents.
With nationwide reach and regional expertise, we are committed to excellent client service and aim to be a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and the Midlands, ensuring comprehensive coverage and access for our clients.
Job Opportunity: Contract Administrator
We are seeking a diligent, professional Contract Administrator to join our busy team. This role requires resilience, attention to detail, excellent communication skills, and the ability to multitask effectively.
Role Overview
The Contract Administrator acts as a key link between stakeholders, ensuring accurate data delivery and communication, and that all planned works are distributed on time, meeting company and client standards.
The successful candidate will support team leaders, engineers, suppliers, and tenants, with administrative experience ideally in housing, premises, or facilities management sectors.
Key Responsibilities
1. Planning daily work schedules for engineers, electricians, plumbers, apprentices, and communicating tasks accordingly.
2. Ensuring data accuracy and timely updates.
3. Maintaining up-to-date records through appropriate mediums.
4. Collaborating with other Contract Administrators and Supervisors.
5. Handling phone inquiries from clients and tenants.
Candidate Attributes
* Self-motivated with a desire to develop within a successful company.
* Strong customer service skills.
* Proficiency with Microsoft Office, IT systems, and databases, with excellent organisational skills.
* Experience handling high call volumes is advantageous.
* Friendly, professional attitude to foster good relationships with engineers, tenants, and clients.
All candidates will undergo criminal and reference checks prior to employment.
What We Offer
* Employee wellbeing programs and occupational health support.
* Annual leave based on service level.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work Scheme.
* Electric Vehicle Leasing Scheme.
* Gender & Equality Working Group.
* Sureserve Academy for career development.
* Employee Voice Program.
* Social activities and recognition of employee values.
Our Commitment to Diversity and Inclusion
Sureserve values diversity and is committed to creating an inclusive workplace. We consider all qualified applicants without discrimination based on race, religion, gender, sexual orientation, age, disability, or veteran status. Reasonable adjustments are available during recruitment; contact scc-hr@sureserve.co.uk for assistance.
Applicants will undergo eligibility checks, including right-to-work and DBS screening.
Join Us
Be part of our mission to deliver excellence across the UK.
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