Cheltenham Town FC Academy is welcoming applications for an Academy Head of Operations (Part Time) who will oversee the planning and implementation of our Academy Operations strategy. We are looking for an individual who will support the Academy Manager in the day-to-day operations of the Academy and can communicate effectively with key stakeholders. The role would suit someone with knowledge of working in an Academy or youth sport, and is seeking to gain leadership experience within an Academy setting. The role is part-time (17.5 hours a week) and would suit someone who has the flexibility to work evenings and weekend fixtures. At present, the role would be paid in line with the national living wage. The successful candidate will be joining an ambitious Category 3 Academy with a dedicated and experienced staff that is striving to be the best they possibly can be. Academy Head of Operations (Part Time) Responsible to: Academy Manager Responsible for: Match Day coordinators, minibus drivers Build Relationships with Internal: Academy Manager, Academy Head of Coaching, Lead Phase Coaches, Coaches (Full time, part time & casual), Heads of department, Football Development Manager, DSO, Player Care Manager, Safety Officer, Grounds staff External: Premier League clubs & Football League clubs, FA, Universities/colleges, FAYCD, and PFA. Third Party Agencies/Businesses, Host Families Salary: Entry level Location: Cheltenham Town FC Training Ground, Cheltenham, GL51 9RX Working Pattern and Work base 17.5 hours per week Flexible working arrangements with office and home working Travel: Regular travel to office, meetings and other events in connection with performance of the duties detailed below. Overall purpose of the job Lead and provide operational and administrative support to the Academy Manager and the Academy Management Team Key Tasks & Responsibilities Management of staff safer recruitment processes Maintain staff central records (update SRS / SCR) Lead on fixture confirmation and communications (internal, opponents, assigning referees, facilities, transport and externals (scouts, EFL match observations)) Lead on the transport strategy and booking of transport Lead on the planning and operations of the academy’s games program (festivals, tri-fixtures, tours, EFL fixtures and additional games programme) Act as a point of contact between the Academy and the League for all administrative matters Management of the player central database (IFAS, internal database, player signings and transitions) Support Head of Departments with scheduled events Support the clubs health and safety officer with matters relating to the safe operation of the Academy Support the Academy manager in developing partnerships to strengthen the Academy provisions and the Academy development programme Lead the organisation and be the key contact for the Academy tours Undertake self-development to ensure knowledge in relation to all aspects of your role is up-to-date and forward-thinking. Such other duties as may be appropriate to achieve the objectives of the post and to assist the Academy Manager About The Candidate Qualifications Minimum 5 GCSEs Required Experience Experience of planning and coordinating events Understanding of maintaining an administrative service Knowledge of GDPR regulations in respect of retention of data Understanding of DBS administration and management of ID documentation A good understanding of ICT/Microsoft packages Personal Qualities Work Ethic, Integrity, Solutions, Enjoyment, Responsibility Other Requirements UK Driving License / D1 Driving License DBS clearance Safeguarding To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the FA and the club. About The Club www.ctfc.com/club/academy