Term Time Only.
£19,515 rising to £20,134 per year
The College wishes to employ a Library Assistant which is a varied and interesting role working as part of a busy functional area. The post provides an exciting and challenging opportunity for a pro-active, flexible and innovative person.
There are Libraries at six out of the college's seven campuses offering a wide range of electronic resources as well as a substantial book stock. They provide a service to students who are following a variety of further and higher education courses.
The ideal candidate will need to enthuse and support a diverse range of learners in the use of all resources and the development of their wider digital and study skills. The role is very varied and will include supervision of learners who are working in the library, undertaking work concerned with the provision and maintenance of learning materials and IT applications, assisting with the provision of an enquiry service to include the use of electronic information sources along with other library related tasks.
Excellent communication and interpersonal skills are required along with an eye for detail and meticulous administrative skills. The successful candidate will be required to put the learner at the centre of all that they do.
Key Responsibilities
* Effectively managing learner behaviour within the library to provide an environment conducive to study and consistent with other Campus libraries;
* The provision of a knowledgeable frontline library enquiry service to all;
* Becoming competent in the use of the library management system with meticulous attention to detail;
* Becoming proficient in use of the Dewey decimal alphanumeric classification system;
* Providing support with IT, printing/copying and general library tasks to include shelving, stock selection and review, stocktaking, ordering, classification and cataloguing using the library management system;
* Becoming confident and autonomous in the use of resources and use these skills to support users when answering research and study requests (using face to face, telephone and online communication);
* Encouraging users to develop their own research skills and knowledge;
* The creation of materials to support and promote a wide range of services including posts for social media;
* Contributing to the branding, marketing and promotion of the Library Service as appropriate, ensuring effective, professional and positive communication with all library service users;
* The ability to follow procedures with accuracy and attention to detail at all times;
* Cash handling and banking in accordance with the College financial procedures;
* Deputising for the College Librarian when required and where appropriate;
* Reflecting on own professional development, undertake courses and attend training relevant to the role;
* The ability to ask for guidance where appropriate; Regularly working across other campus libraries.
Skills Knowledge and Expertise
Essential Criteria:
* Relevant qualification, at level 3
* GCSE English and Mathematics at minimum Grade C or O Level equivalent
* Competence in the use of a range of IT packages including Microsoft Word and Excel or Google Suite
* Experience of excellent customer service
* Good communicator with diplomacy and tact
* Ability to work harmoniously with colleagues and learners
* Ability to work under pressure and to tight deadlines
* Good presentational skills
* Excellent telephone manner
* Has a committed, positive approach to colleagues and library users
* Shows enthusiasm for all tasks and responsibilities and promotes a positive image of the Library
* Able to plan, schedule and monitor own work to meet the requirements of the customers
* Ability to travel to other campuses, where needed
Desirable Criteria:
* IT Level 2 qualification
* Relevant experience of working in a library
* Experience of using a Library Management System
* Experience in using Social Media platforms
* Shows initiative for new technologies and good problem solving skills when faced with new problems
Welsh language skills will be tested at interview
Level 2 Welsh
For this post the successful candidate would need to be able to:
* Ask and answer simple questions from library users
* Offer simple advice and describe simple opinions and plans
* Understand main points of conversation in a library environment and enter unprepared into conversation
* Make simple notes on a familiar subject matter
* Write simple connected texts and exchange information on familiar topics within the library environment
Job Types: Full-time, Permanent
Pay: £24,424.00-£25,199.00 per year
Benefits:
* Canteen
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
Work Location: In person