Role
Additional Learning Support Administrator
Location
Bedford College – Cauldwell Street Campus
Salary / Benefits
£23,557 – £26,754 per annum (DOE and Qualifications). 27 days annual leave plus bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, access to college courses.
Hours / Weeks
37 hours per week – 52 weeks per year
Contract Type
Permanent – Full Time
Key Requirements
UK responsible worker, right to work in the UK; no sponsorship provided.
Responsibilities
* SEND Processes & Learner Support Coordination – Support management of SEND processes including referrals, support meetings, EHCP reviews and exam access arrangements.
* Student Engagement & Customer Service – Act as first point of contact for staff and students, providing clear advice and guidance while delivering high level of customer service across all interactions.
* Administrative & Record Management – Prepare and maintain accurate SEND documentation, learner files, timetables and support records, ensuring compliance with statutory and audit requirements.
* EHCP & Systems Support – Coordinate EHCP consultations and annual review processes, manage tracking systems, and support tools such as CogNassist to enhance learner support delivery.
* Teamwork, Compliance & Professional Practice – Work collaboratively within the ALS team, uphold safeguarding, equality, health & safety and training expectations, and contribute flexibly to departmental priorities.
Qualifications and Experience
* GCSE English and Maths (or willingness to achieve); commitment to gaining a Level 3 Business qualification.
* Minimum two years’ experience in a customer‑focused role, handling confidential information professionally while delivering a high‑quality, student‑centred service.
* Strong ability to record, track and manage data accurately across systems, with excellent attention to detail and the ability to manage varied workloads to deadlines.
* Confident communicator able to work independently and as part of a team; promote equality, diversity and College values.
* Reliable, adaptable and proactive; committed to safeguarding, maintaining professional boundaries, continuous development and flexible working across College sites.
Values
* Valuing Teamwork – Working together to achieve great things, respecting opinions and valuing the contribution each of us makes.
* Improving Continuously – Challenging ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
* Student Centred – Doing what is best for our students, considering students in all decision making to create positive outcomes and memorable experiences.
* Inclusive – Celebrating differences and diversity, recognising we can learn from each other.
* Open and Caring – Caring about wellbeing of staff, students, community and wider society, building an environment of trust where we listen, engage with and support each other.
* Nurturing Education Excellence – Promoting educational excellence by delivering programmes that challenge students to achieve their ambitions.
Safeguarding and Legal Requirements
* Commitment to safeguarding and welfare of children and young people; subject to thorough vetting, enhanced DBS check and satisfactory references.
* Exempt from the Rehabilitation of Offenders Act 1974; candidates must declare convictions where required and comply with DBS filtering guidelines.
* Candidates barred from working with children must not apply.
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