Overview
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
* Lead an engaged team, focused on delivering a great customer experience and making it work for our customer
* Ensure strict compliance with health and safety regulations at all times
* Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
* Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
* Work as part of the overall Garden Centre Management team to deliver a safe working enviroment, commercially successful store and a great place to work for our colleagues
Who we are looking for
* You'll bring a passion for hospitality with proven experience of restaurant management
* Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
* A proven ability to manage stock controls and strict adherance to health & safety regulations
* Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
* Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
* Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best
* Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What we offer
* Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
* Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
* Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
* Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
* Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
* Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
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