Customs Coordinator - Imports Salary: Up to £30,000 Location: Basildon, Essex - Full-time Hybrid working: 2 days from home after probation We're looking for an experienced EU Road Freight & Customs Coordinator (Imports) to join our growing Basildon team. This is an exciting opportunity for someone with a solid background in freight forwarding who thrives on managing customs processes and ensuring smooth cross-border movements. If you're detail-driven, customer-focused, and enjoy working in a fast-paced logistics environment, we'd love to hear from you. What You'll Be Doing Managing the end-to-end process for EU road freight import shipments Taking ownership of customs entries and clearances, ensuring full HMRC compliance Preparing and checking all import documentation, including commodity codes, tariffs, and EORI details Liaising daily with hauliers, carriers, and customs authorities to ensure efficient movement of goods Providing accurate quotes, bookings, and shipment tracking updates Monitoring shipments through to POD, keeping clients informed at every stage Proactively resolving customs or transport issues to minimise delays Delivering exceptional customer service and building strong client relationships What We're Looking For Essential: Proven experience in EU road freight forwarding, ideally import-focused Essential: Strong working knowledge of UK import customs procedures...