Apply for the L2 SOC Analyst role at Acora - IT, Cyber & AI.
Benefits
Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme
Working Hours
Between 0700 - 2200 (rotated shift)
Dress Code
Smart casual
The Role
The L2 Analyst is responsible for proactively monitoring and triaging operational alerts, ensuring timely investigation and resolution of incidents, and maintaining service stability. Acting as an L2 analyst, the role provides day-to-day operational oversight, coordinates analyst activities, and serves as the escalation point for complex issues.
Role Responsibilities
* Proactive monitoring and response of known and or emerging threats against the network.
* Gathering information about high-value assets, threat landscape, and breach exposure from a myriad array of sources.
* Conducting detailed & comprehensive investigation and triage on wide variety of security events, and implement remediation processes.
* Be comfortable with overseeing shift operations including managing analyst breaks and handling escalations.
* Perform complex data analysis in support of security event management.
* Participation on Incident Response that includes root cause and lessons learned.
* Collaborate with Level 3 analysts, incident responders, engineering team, and customer's security teams to coordinate incident response and remediation efforts.
* Identify opportunities to improve process and/or tools to ensure highest level of quality, including documentation and training sessions.
* Mentor and support junior analysts
* Participate in shifts, on-call and after hours support of incident management .
* Manage Shift resources and activities, supervising, monitoring, mentoring and acting as escalation point for L1s, driving shift metrics and managing shift handovers.
* Performing binary analysis on suspicious files .
* Participation in the development of new SIEM rules and analytics.
* Conduct security research and intelligence gathering in regards to emerging threats and exploits.
* Participate in Customer projects
* Complete monthly reports and handle monthly client meetings
Skills, Knowledge & Experience
* Security/Network operations or engineering,
* Administration on Unix, Linux, or Windows
* Proven experience with common security operations systems, Intrusion Detection Systems (IDS/IPS), Security Incident Event Management systems (SIEM), anti-virus log collection systems, vulnerability management, etc.
* Demonstrated experience with a wide variety of security logs to detect and resolve security issues.
* Strong problem resolution, judgment and decision making skills
* Proactive and cooperative relationships exist within own team and other individuals/groups that interface with the team.
* Familiarity with current legal and regulatory requirements around information security and privacy, including PCI, SOX, HIPAA, etc
* Experience with security events, including large-scale breaches, is a must; as is the ability to identify themes and trends out of large datasets.
* CISSP, GCIA, or GCIH certification required
* BA/BS in Computer Science, Information Security, or related field or three years of equivalent experience
The Interview Process
Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you.
First interview: Video call over MS Teams with Cyber Operations Manager
Second interview: Site based with the Cyber Operations Manager & SOC Team Member
About Acora
Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.
We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.
Our Values
We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.
#1 BE THE BEST YOU CAN BE
We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.
#2 WE DO WHAT WE SAY
When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.
#3 TOGETHER WE WIN
Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers.
Interested in becoming an Acoran? Check out the link to our website to read more about us - https://acora.com/
How to become an Acoran.. .
If you would like to be considered for this position and want to be part of a growing & innovative company.. Click "apply" now.
Equal Opportunities at Acora
Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.
We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
To be considered for this position, you must have full rights to work in the UK.
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