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Funding operations officer

Manchester
ENGLISH CRICKET BOARD
Operations officer
£30,000 - £40,000 a year
Posted: 1 October
Offer description

ECB


Employment Type Full time 6 month contract

Location Hybrid · Manchester, UK Emirates Old Trafford (Monday-Wednesday usual office days)

Salary Competitive

Team Facilities

Seniority Junior

* Closing: 5:00pm, 24th Sep 2025 BST


Perks and benefits


Healthcare

Life Insurance

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid volunteer days

Cycle to work scheme


Job Description


PURPOSE

This exciting role is a position within the Facilities Investment Team, part of the wider Facilities Department, which administers the £150m direct capital programme investment into cricket facilities across the Professional and Recreational games.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone's lives and we have an ambitious strategy to inspire a generation to say 'cricket is a game for me'. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB wants cricket to be the most inclusive sport in England and Wales. The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

* Run on respect. We ensure our game is based on fairness, respect and decency.
* Embrace enjoyment. We make sure everyone finds fun in the game.
* Build belonging. We actively include so everyone can find a place in the game.
* Progress with purpose. We stay open to change to keep the game moving forward.

YOU'LL LOVE THIS JOB IF

* You're a clear and articulate communicator, confident dealing with external customers.
* You have an unshakeable can-do attitude and enjoy solving problems.
* You thrive working in a busy team with a friendly and good-humoured approach.
* You enjoy working on structured, process-led tasks, with good attention to detail.

YOU'LL BE DOING

* Assisting in the development of, making improvements to, and testing the ECB's bespoke Investment Management System (IMS), relaunching in 2025 and used by all funding applicants
* Using IMS to undertake

o Compliance and due diligence on grant and loan applications

o End-to-end case work on small scale loan applications

o Preparation and issuing of contract award letters

o Management of project cashflow

o Support for network users by allocating devolved budgets and system access

* Providing general customer service and guidance to grant and loan applicants
* Assisting in the development of new systems and guidance to support the grants and loans programmes
* Managing a high-volume workload
* Assisting the team of Facilities Planning Managers in supporting the administration of central funding programmes
* Supporting the Facilities and Recreational Cricket departments to administer programmes and campaigns as needed

YOU'LL HAVE

* The right to work in the UK
* Essential: Experience in administration, ideally working with high volumes of documents and customers
* Essential: Excellent communication skills including written and telephone customer service experience and the ability to negotiate, and manage customer expectations
* Essential: An eye for detail enabling you to work accurately and efficiently and spot discrepancies, errors, and potential system weaknesses
* Essential: Good working knowledge of Microsoft Office
* Desirable: A good understanding of capital investment programmes for facility development
* Desirable: Experience in software development testing

YOU'LL RECEIVE

* Competitive salary
* Holiday - 25 days a year
* Volunteering – 2 days a year
* Private medical insurance
* Employee health cash-back plan
* Long-term sickness insurance
* Life assurance - four times your annual basic salary
* Enhanced family leave and pay
* OpenBlend - an innovative coaching and performance management tool
* People Academy - a range of programmes and initiatives to help you develop and reach your potential
* Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
* 30% Castore discount
* Cycle 2 Work Scheme
* Season ticket loan
* Preferential access to tickets to England and The Hundred games
* Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Equality in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Community in Cricket Employee Network

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