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Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Export & Customs Coordinator.
Be part of the movement - and play your part.
About The Role
We are seeking an individual who has experience, in either a freight forwarding or customer service role within logistics. Working any 5 from 7 on 8 hour variable shift pattern, 8am-4pm; 9.30am-5.30pm and 1pm-9pm. You need to be driven by process improvements, able to work in a dynamic and fluid environment, meeting deadlines. So, if you are a hardworking, self-motivated individual, who can work under their own initiative then please get in touch with us….
You will be responsible for ensuring all customers receive an excellent level of service and plan customer orders to trucks via local digital portals.
* Plan groupage loads effectively to ensure customer expectations are met.
* Ensure that trucks are despatched as quickly as possible to reach market as quickly as possible
* Relationship building with customers and colleagues.
* General problem solving and solution finding for customers.
* Ensure daily invoicing and administrative tasks are completed.
* Understanding of customs procedures for exporting trailers from the UK
* Follow up customer queries for their shipments.
* Preparation of customs and sanitary documentation
Please note, this position is fully office based.
About You
We need you to be a good team player, excellent communication skills and telephone manner are a must! Knowledge of transport operations would be advantageous but not essential. This is an entry level role that does not require previous experience or related education. In addition, it is a great opportunity for an applicant who is looking at a career in exports and customs
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
* Holiday Purchase Scheme
* Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
* Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees.
We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions.
We also move car and foot passengers on short sea and overnight ferry routes.
DFDS was founded in 1866 and headquartered and listed in Copenhagen.
Be part of DFDS and be part of the movement.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Hospitality
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