The role of Assistant Directorate Manager supports the performance of the Directorate by managing a team that will provide services in the following operational areas:
Performance metrics, governance, and reporting
Recruitment and Retention, including workforce analysis and resource planning
Financial management, including monitoring and reporting
Comms and engagement
Contracts and procurement
Main duties of the job
You will be responsible for the line management of the Directorate Management Service team - building and maintaining the team, be accountable for the team's performance ensuring they are motivated, collaborating and working well.
You will identify obstacles, for example people, processes and technology, and utilise your autonomy to help the team to overcome them and encourage and facilitate continuous improvement of the delivery team.
You will actively coach and mentor both team members and others to apply the most appropriate tools and techniques to deliver a high quality, responsive and efficient service.
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
Person Specification
Qualifications and Knowledge
* Evidence of CPD
* Change management experience/Service Improvement knowledge/skills
* Knowledge of business planning processes
* Post Graduate Management Qualification
* Experience of using agile techniques to manage and prioritise work
* Project Management Qualification
* Working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to service area
Experience
* Experience of managing teams that provide multiple services
* Experience of change management
* Experience of preparing business plans considering finance, quality, activity, workforce and organisational factors
* Experience of managing a busy administration workload with conflicting priorities
Skills and Attributes
* Ability to communicate with people about difficult matters/in difficult situations across a diverse range of situations
* Experience of team working and building and maintaining effective working relationships
* Experience of writing reports for high level committees and boards
* Ability to use initiative and enthusiasm to problem solve/develop the services with minimum disruption to day-to-day operations
* Ability to Speak Welsh to Level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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