This is an excellent opportunity for anyone with fluent MANDARIN and recent experience as a Deputy Head or Operation with at least 10 years in this specialist field who is now looking for their next step. This is a corporate banking role and this experience is essential. My client, a well-established Chinese corporate bank in London, is currently looking to appoint a Deputy Head of Operations to support the senior management team in overseeing a broad range of wholesale banking operations and regulatory responsibilities.
Job Title MANDARIN Deputy Head of Operations
Location London
Direct Reports: Chief Operation Officer
Work style: Onsite office-based role
Salary : Competitive
Languages: Mandarin Chinese and English
The Role
This is a senior, hands-on leadership role for an experienced Operations professional who can combine deep technical expertise with strong people management, governance and regulatory oversight capability.
Key Responsibilities
* Oversee day to day execution of both domestic and international Payments, Treasury settlements, Trade Finance, Loan Administration Reconciliations, Correspondent Banking.
* Lead and develop a team of Operations Managers and Officers, including cross-training and capability uplift
* Maintain a strong operational risk and control framework through RCSA, procedures and end to end process mapping
* Act as a SMF delegated individual, providing day to day oversight of CASS-related matters
* Own and coordinate UK regulatory reporting, including (but not limited to) EMIR, MiFID II, SFTR, SCV, SMMD and CASS
* Lead and support bank-wide projects, including system enhancements, BRD preparation, UAT and implementation
* Liaise closely with Front Office, Compliance, Risk, Finance and other 2LoD functions
* Support Internal Audit, regulatory reviews and governance committee reporting
* Oversee Business Continuity Planning and disaster recovery testing
Key Requirements
* 10 + years’ experience in Operations within a corporate / wholesale banking environment
* Strong hands on knowledge across Treasury, Clearing, Corporate Banking and Custodian operations
* Proven experience managing UK regulatory impacts on Operations
* Competent with SWIFT, Treasury booking and settlement systems (e.g. OPICS), and related operational platforms
* Demonstrated people management experience with the ability to develop and upskill teams
* Experience working closely with Compliance, Risk and Audit functions
* Strong communication skills in English; Mandarin is highly advantageous for head office coordination
* Ability to work under pressure, manage competing priorities and maintain high levels of accuracy