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Coroners business support officer

Maidstone
Permanent
Business support officer
£26,393 - £27,713 a year
Posted: 1 April
Offer description

Role Responsibility Kent & Medway Coroners Service This is your chance to play a vital business support role within the Coroners’ Service for Kent and Medway. You will take a proactive and highly organised approach to delivering the core administrative and financial functions that support the smooth running of the service and ensure high‑quality outcomes for bereaved families, partners, and the wider community. Diligent in your approach and confident handling a range of business processes, you will be responsible for maintaining financial systems, processing invoices, managing data, and ensuring accurate records are kept in line with legislation, policy, and best practice. Your ability to work methodically, maintain excellent attention to detail, and manage competing priorities will be essential. Working collaboratively with Coroners, Coroners Service Supervisors, Investigation Officers, Court Officers, Ushers, and volunteers, you will help maintain a resilient and effective service. Aside from the financial functions a key part of your role will also be liaising sensitively and professionally with bereaved families, witnesses, partner agencies, and other stakeholders. You will demonstrate empathy, clarity, and confidence, especially when communicating with individuals who may be distressed or facing difficult circumstances. You will also be required to help with; inquest documentation, court technology is operated correctly, and legal compliance is maintained throughout. You will bring a proven track record in business support or financial administration, ideally in a role requiring confidentiality, responsibility, and strong customer service skills. You must be confident using Microsoft 365, databases, Oracle systems, spreadsheets, and electronic records with accuracy and efficiency. The position is based at Oakwood House in Maidstone, where we are co‑located with the Coroners Court. However, on occasion you may be required to travel across Kent and Medway to support the needs of the service, including transporting documents or equipment. The post is full‑time (9am to 5pm, Monday to Friday). There are also mandatory staff development events, including two Saturday sessions and two days of residential training each year, along with an expected professional dress standard due to the nature of the role. Please do not attach a CV — all relevant information must be provided within the application form. Be sure to specify your qualifications clearly, explain any employment gaps, and demonstrate how your skills, knowledge, and experience meet the criteria within the “Reason for Application” section. Please do NOT attach a CV to your application all relevant information must be in your application form. Please specify the grade and qualification when entering qualifications, explain gaps in employment and ensure that you describe how your skills, knowledge and experience match the criteria for the position in Your Reason For Application. Closing date for applications is mid-night Sunday 12 th April 2026. Please note that Kent County Council is currently reviewing its pay scales, and the starting salary for this role may differ from the figure advertised as of 1 April 2026. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

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