Bank Ward Administrator | Private hospital | Staff Bank, 0 hours contract | Southampton
Spire Southampton Hospital are seeking an experienced administrator to join the temporary staffing bank team. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.
Duties and responsibilities
These will include but are not limited to:
1. Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
2. To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
3. To deal with all telephone enquiries in an efficient and courteous manner
4. To give clear, concise information to all enquiries
5. To liaise with Catering Department regarding orders for refreshments by patients and visitors
6. To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
7. Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.
8. Ensure that all filing of results and other information is accurately filed in the patient’s notes
Who we're looking for:
9. Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
10. Excellent attention to detail
11. Customer Service skills
12. Process driven
13. Team player
14. Computer literate
15. Adept at handling various calls on a daily basis
16. Excellent verbal and written communication skills
17. Reliable and happy to work in different departments as required
Contract: 0 hours contract, temporary staffing
Benefits:
18. Bank colleagues are paid weekly
19. We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
20. Save an average of £50 per month with our free onsite car park
21. Access to Spire Healthcare pension
22. Access to Blue Light Card discounts
23. Free uniform
24. Free DBS
25. Full induction, including mandatory training updates
26. Opportunities for further training and progression into permanent posts
27. Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About Us
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.