Administrator Peterborough Temp to Perm - £12.50 per hour 9-5 or 9-6 The Role If youre quick on your feet (and your keyboard), love a bit of controlled chaos, and can keep your cool while juggling customer emails and shop floor questions youre going to feel right at home here. This is an admin role, but not the quiet back-office kind. Its fast-paced. Things move quickly. Youll be the go-between the calm, capable link between the customer, the team on the floor, and internal departments. That means interpreting customer emails (even the vague ones), chasing whats needed, answering queries, and making sure nothing gets missed. Youll need a happy, no-drama attitude. A strong command of written English. And the ability to read between the lines when a customer gives you half the info and still expects a perfect result. If that sounds like your kind of challenge keep reading. What Youll Be Doing Responding quickly and professionally to customer emails spotting what's missing and asking the right follow-ups. Acting as the link between the customer and the shop floor answering their questions, flagging urgent issues, and keeping everything running smoothly. Prioritising incoming messages in a shared inbox and making sure the urgent ones dont get lost in the noise. Interpreting customer requirements (even when they dont spell them out clearly) and translating them into action. Staying one step ahead chasing missing info, following up on issues, and closing loops without being asked. Supporting the admin team with data entry, updates, and general organisational brilliance. What Youll Need Excellent written English clear, confident, and able to get your message across without waffle. A sharp eye for detail accuracy matters here, especially when things are moving quickly. A fast-paced working style you like the buzz and know how to prioritise when everythings urgent. Strong people skills whether its a warehouse team member needing help or a customer needing clarity, you know how to talk to people. A calm, can-do attitude stressy vibes wont cut it. You bring positivity and keep your head. Experience in a customer service or admin role especially if youve been the go-between before. Extra points if youve used CRMs or if youve worked somewhere with a lively shop floor and lots of moving parts. What You Might Not Like This role is busy. The inbox fills up fast, the questions keep coming, and youll be switching gears a lot. If you prefer quiet, one-thing-at-a-time work, this wont suit. Youll need to chase missing information, solve problems on the fly, and occasionally translate a customers vague request into a crystal-clear action plan. But if you love being the person everyone relies on and you get satisfaction from keeping the chaos under control this could be a great fit. What to Do Think this sounds like your kind of job? Then send your CV to Bea at Quest Employment or hit APPLY No long-winded process. Just a quick chat to see if youre the right fit. And if its not quite right all good. But if it is? Lets talk.