Customer Service Administrator | £13.00 per hour | Hours: Monday - Wednesday 8:30am - 5:30pm | Location: Gravesend - FREE PARKING
We are a family run Accident Repair Centre in Gravesend. Established for over 50 years we are now looking for an additional member of staff to join our Customer Service team on a part-time basis.
We are looking for someone to work on a part-time basis. Hours are Monday to Wednesday 8:30am to 5:30pm as part of a job share. You must also be available to cover annual leave. PLEASE NOTE THIS HOURS ARE NOT NEGOTIABLE
Job Duties
* Liaising with insurance companies
* Arranging of the collection of vehicles
* Speaking with customers to schedule repairs
* Managing driver routes to ensure optimum service
* Allocation of courtesy cars as well as booking them in and out and ensuring paperwork is correctly completed
* Scheduling the return of customer vehicles
* Inputting of data onto a CRM system
* Other administration duties as dictated by management
Skills Required
* Outstanding customer service skills both face to face and on the telephone
* Ability to multi-task and work to deadlines
* Good knowledge of the surrounding area as you will be scheduling driver routes
* Experience of working within the motor industry would be an advantage but not essential
* Be organised, efficient and have a good eye for detail
Please send your CV for an immediate interview
Job Types: Part-time, Permanent
Pay: £13.00-£14.00 per hour
Expected hours: 24 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Application question(s):
* Can you commit to the hours as detailed in the job description
* Can you start work at 8:30am and finish at 5:30pm and cover sickness and annual leave as required
Work Location: In person