Operational Support Grade
This role is a key part of the day-to-day running of our prisons.
* You will be responsible for supporting the operational activities of the prison, including security and searches at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
Key Responsibilities:
* Support the operational activities of the prison
* Work with colleagues to ensure the smooth running of the prison
* Assist with security and searches at the gate
* Manage deliveries and supervise visitors
* Monitor phone calls and CCTV
What We're Looking For:
We are looking for someone who is a good communicator, can work well under pressure, and has good judgement and common sense.
* Good communication skills
* Ability to work well under pressure
* Good judgement and common sense
Benefits:
* Competitive salary
* Annual leave (25 days on appointment, increasing to 30 days after 10 years' service)
* 9 days bank, public and privilege holidays
* Access to paid Level 2 apprenticeship in customer service
* Access to generous Civil Service pension scheme
* Season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme
Working Hours:
This role involves working a variety of shifts, including weekend and night shifts.