The Opportunity
TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support.
The Role
In this hands-on, office-based role, youll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on:
* Delivering clear and engaging IT training to staff across all departments
* Supporting digital literacy and best practice across software and systems
* Providing first-line technical support to troubleshoot hardware, software, and networking issues
* Assisting in the management of meeting room tech and AV equipment
* Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software
* Offering support in database development and data analysis
About You
We are looking for someone who:
* Has strong communication and interpersonal skills
* Can deliver effective training in both one-on-one and group settings
* Has a solid grasp of IT systems and business applications
* Brings working knowledge of Microsoft 365 and common business tools
* Is proactive, organised, and service-focused
* Enjoys solving problems and enabling others to succeed
Benefits
* Competitive salary based on experience
* Pension scheme
* Private medical insurance
* Group income protection
* 23 days holiday plus bank holidays, with additional discretionary leave
* Employee Assistance Programme and Mental Health First Aiders
* Supportive working culture with charity involvement and social events
* Personal and career development opportunities
If youre passionate about technology, love helping others, and want to work in a collaborative, forward-thinking environment, apply today to learn more about this exciting opportunity.
Please contact Rachel Phillips at TSR Legal today.
02920 388100
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