Job Purpose
The Electrical Maintenance Supervisor will support the Division Operations Manager in the technical knowledge, reporting and coordination within the following areas
1. Project work e.g., Hospitality focus, P1’s/P2’s, Focus reports.
2. Productivity reporting
3. Compliance reporting – PPM management
4. Remote technical support – Trade impacting incidents etc
5. Spend & Budget control
6. Be the technical expert for CANO/Hospitality matters liaising with internal & external customers to drive Divisional results.
7. Support the Division with absence cover for AMM’s on an ad-hoc basis.
8. Supporting the Division Operations Manager managing store escalations, supporting with communications with the ACM as a secondary line of contact.
9. Be line manager for the divisional allocated lighting team colleagues for holidays, absence and first line manager duties liaising with the National Small Works Manager.
10. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.
Key Accountabilities
11. Prioritise workload in line with divisional priorities to achieve agreed timescales and response times.
12. Identify non-repairable faults in plant and machinery and promptly advise Divisional Operations/AMM’s of findings, with recommendations regarding suitable replacement.
13. Advise Divisional Operations Manager of any repair and maintenance issues arising from CANO/Hospitality report to ensure supplier/technicians actions are recorded.
14. Carry out surveys and complete reports as required by Divisional Operations Manager.
15. Always represent the company in a professional manner and develop a good working relationship with City and customer employees
16. Work with company and customer employees to ensure laid-down standards of quality are maintained at all times
17. Monitor and report/update Mercury system including live job updates and resource availability
18. Ensure reports are produced in timely, professional & confidential manner
19. Follow and support spend & budget control processes for the Division, ensuring that all costs are agreed, validated, and approved as required
20. Communications to business & client is professional and accurate ensuring only relevant information cascaded
This role is responsible for logging material spending and purchasing and supporting the Line Manager to ensure best value from 3rd party contractors.
The Electrical Maintenance Supervisor is responsible for the direct line management of the lighting team liaising with the National Small Works Manager, along with the responsibilities of a regional team in the absence of an AMM whilst covering on an ad-hoc basis.
Knowledge, Skills and Abilities
21. NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance.
22. City and Guilds 18th edition(new).
23. 3 phase electrics and its applications.
24. Full clean UK driving license.
25. Quality of repairs and maintenance
26. Speed and efficiency of work
27. Ability to advise/support on a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers, and microwaves
28. Speed and efficiency of work within Excel, Word and other systems required
29. Maintenance of the Health and Safety policy
30. Client and City colleague relationships and feedback