Join to apply for the Store Advisor London - Full Time role at Horace
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Join to apply for the Store Advisor London - Full Time role at Horace
Horace, the cosmetics brand that's revolutionizing men's skincare and fragrance !
A leading name in skincare and fragrance, Horace helps all men feel good. Founded in 2016, Horace has transformed the market by doing things differently: more digital, more retail, faster, more open. In short, unlike anything else out there.
Horace is looking for a Store Advisor for its first boutique in London. We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experience
Responsibilities
As a true Horace ambassador, your role will be to work with the team to improve performance (KPIs) and develop the culture.
Your responsibilities will include :
Maintenance
* Keep the store clean and well-stocked
* Share maintenance needs with the office team
* Manage stocks of supplies and other items needed by the team
Inventory and stock management
* Keep stock well organized and in impeccable condition
* Manage inventory and supplies for both sales and stock areas
* Coordinate supplies with the office team.
Performance
* Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
Welcoming and advising customers
* Welcome customers and act as their first point of contact with the brand.
* Create a special atmosphere and engage with customers
* Share the Horace story and act as a brand expert
* Share your product knowledge and personal experience
* Help customers choose the right products for them
* Guide customers through the space and always anticipate their needs
Profile
* You have at least two years' experience in a boutique in any sector and a experience in the cosmetics sector is a plus
* You love to create an unforgettable customer experience and know how important details are
* You can take a step back and always find solutions, especially when it comes to the customer experience
* You're flexible with your hours, evenings and weekends
* You know our brand, understanding and speaking French is a plus
Horace recruitment process :
* A 1st screening with our HR Assistant, to get to know you better and understand your career plan
* An interview with our Store Manager, to tell you about the position and answer your questions
The hourly rate for this role starts from £14.00 per hour, depending on experience.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Personal Care Product Manufacturing
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