Job Description
As our next Multi Skilled Team Leader, you…
Salary - £ 14.44/hour
* Ensure high standards of services provided for guests and the attainment of Rooms and Food & Beverage qualitative and quantitative targets
* Conveys the hotel’s image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field
* Manages and motivates the F&B/Reception teams in order to improve sales and the quality of F&B and Front Office services
* Improve the departments result by increasing sales and productivity of F&B and Front Office point of sale
* Guarantees the respect of procedures governing cash operations, administration and audits in line with the brands internal audit guidelines
* Is in contact with other departments and ensures that information circulates smoothly between them
* Analysis guest’s comments and shares them with the team
Qualifications
* Food and Beverage Experience required.
* Prior experience working with Opera or a related system is preferable but not mandatory.
* Fluency in English.
* Customer Service.
* Positive problem solving approach.
* Time-Keeping.
* Organised.
* Multi-tasking.
* Able to work under pressure.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Our mission at Ibis Budget London Barking is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.