Your newpany
Join a well-established organisation that delivers vitalmunity services across Northern Ireland. With a strongmitment to supporting individuals and families, this organisation offers a collaborative and purpose-driven working environment. Due to continued growth in their service delivery, they are seeking a proactive and detail-oriented Administrator to join their team in Newtownards.
Your new role
As Administrator, you will play a key role in supporting the smooth running of counselling and support services. You’ll be the first point of contact for inbound and outbound calls, managing appointment bookings and overseeing the internal scheduling system. Your responsibilities will include:
1. Handling client referrals and maintaining accurate records.
2. Preparing correspondence and managingmunications with clients and stakeholders.
3. Updating and maintaining the internal database with client and case information.
4. Producing timely reports and statistical data for internal and external use.
5. Supporting meeting coordination, room bookings, and visitor arrangements.
6. Providing administrative support across HR, Finance, and wider organisational functions.
7. Attending relevant meetings and training sessions.
8. Assisting colleagues and management with ad hoc duties as required.
This is a varied and rewarding role that requires excellent organisational skills and a high level of accuracy.
What you'll need to succeed
To be successful in this role, you’ll need:
9. Five GCSEs (or equivalent), including Grade C or above in English and Maths.
10. Strong verbal and writtenmunication skills.
11. Proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Access.
12. Ability to work independently, take initiative, and solve problems.
13. Excellent time management and attention to detail.
14. Strong team working skills and a collaborative mindset.
What you'll get in return
15. Permanent opportunity
16. £23,000
17. Based in Bangor