About the Role
Royal Mail is currently seeking an experienced Workshop Manager to lead operations at our Manchester site. You will play a pivotal role in the delivery of cultural change and be accountable for the performance of your Workshop(s), ensuring delivery of safety, legal, cost, people and stakeholder performance measures.
* Be accountable for compliance to both legal and RM safety policies and meeting safety targets as well as delivering maintenance services and optimising cost performance & forecasting through the use of resource planning and booking tools.
* Be responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops.
* Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team.
* Be accountable for the achievement of all agreed targets, including internal customer targets with SLAs through the use of effective performance management techniques.
* Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support continuous improvement activity within the Workshops.
* Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change.
You will also be responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster.
About You
For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant industry knowledge and experience of dispersed maintenance operations.
* Effectively manage and build relations with stakeholders.
* Influence and deliver results through people.
* Manage and build relations with Trade Union partners.
* Lead, develop and coach to drive performance improvement.
* All Workshop Manager roles require a high degree of flexibility to ensure effective cover across multiple shift operations and may require travel to other sites within your area of responsibility.
Extra Benefits
* Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
* Supportive and generous company sick pay.
* Funded dental – Eligibility for employer funded dental insurance.
* Health assessment – Eligibility for an employer funded health assessment every 2 years.
* Benefits account – Access to personal benefits account on our My Bundle+ platform with over 800 retail offers.
* Wellbeing – 24/7 access to services and tools to support physical, mental, financial and social wellbeing.
EEO Statement
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. Ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners are especially encouraged to apply.
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