Main area Events Management Grade NHS AfC: Band 6 Contract Fixed term: 12 months (Possibility of extension) Hours 37.5 hours per week (Flexible hybrid working across the North East and North Cumbria) Job ref 319-7846316JN
* Full time
* Flexible working
Site Northumbria Manufacturing Hub, Seaton Delaval (base site for MELISSA. Role will be hybrid between home and across the NENC) Town North Tyneside Salary £38,682 - £46,580 per annum Salary period Yearly Closing 25/03/2026 23:59 Interview date 09/04/2026
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you
* Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
* Support and connection through a variety of Staff Network groups
* A range of flexible working opportunities
* Generous annual leave and pension scheme
* Access to lease car and home electronics scheme (qualifying criteria applies)
* Opportunities to improve your professional development through our vast training programmes
* Access to savings scheme via salary sacrifice with Northumberland Community Bank
We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.
Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
An exciting opportunity to join the MELISSA (Mobile Educational Learning, Improving Simulation and Safety Activities) Team.
The NHS MELISSA service is a NHSE Faculty of Patient Safety Workstream hosted by Northumbria Healthcare NHS Foundation Trust which facilitates Educational and Healthcare initiatives in communities across the North East & North Cumbria.
This role will entail supporting/managing event bookings and working with organisations across the region to deliver initiatives including; NHS Careers Promotion, Training (simulation and clinical skills), Public Awareness campaigns, Vaccine Clinics and more.
You will be expected to meet with event leads, plan and attend certain events as well as follow up with an evaluation to ensure the continued provision and reputation of MELISSA.
This role is very autonomous with a hybrid working pattern and requires flexibility from the successful applicant. No two days are the same and you will have the opportunity alongside the service lead and driving staff to work with hundreds of event leads and organisations across the NENC as you continue to build a portfolio of initiatives being supported within the service.
Main duties of the job
* This role will manage the continued operation and sustainability of MELISSA (Mobile Educational Learning, Improving Simulation and Safety Activities), a mobile education and healthcare initiative facility. MELISSA is the operational arm of the NHS England Faculty of Patient Safety, delivering with system wide education and training in line with Patient Safety, Simulation and NHS Strategy.
* The role will be accountable for all aspects of maintaining and managing the facility, from social media promotion, website administration, events management, queries and team leadership.
* The postholder will be expected to promote and represent the service including but not limited to: attending and presenting at key regional meetings, producing reports, creating academic submissions with the support of the faculty for regional and national events.
* The post holder will have a valid driving licence and is either a car owner and able to use the car for work purposes or has a Trust personal lease vehicle which may be used for the role.
* To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Working for our organisation
The NHSE Faculty of Patient Safety cover the North East and North Cumbria. You will have access to a support network across the region from a team who are very passionate about Patient Safety, Wellbeing and Education.
Northumbria Healthcare manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
* Educated to degree level or equivalent experience.
* Specialist management qualification or equivalent level of in-depth experience and knowledge
* An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.
* Evidence of recent and ongoing CPD / learning in management and healthcare.
* An understanding of NHS strategy and policy agendas.
* An understanding of service improvement tools and techniques.
* Understanding of clinical practice.
* Understanding of evaluation tools and techniques.
* Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.
* Significant experience in managing multiple business areas / different work streams.
* Experience of managing simulation training; scenarios, equipment, facilities would be desirable
* Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.
* Track record of asset management.
* The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.
* It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role.
* To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development
* To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients
* To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients
* An excellent working knowledge of emerging initiatives around education and training delivery in the North East and North Cumbria is desirable.
* A good understanding of NHS strategies such as the 10 Year Health Plan for England and NHS Core20 Plus 5 is desirable.
* Knowledge of or experience in coaching and mentoring practices and tools.
* Knowledge of or experience in Quality improvement tools, techniques and methods.
Person specification
Qualifications
* Educated to degree level or equivalent experience.
* Specialist management qualification or equivalent level of in-depth experience and knowledge
* Evidence of recent and ongoing CPD / learning in management and healthcare.
Experience
* An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.
* Understanding of evaluation tools and techniques.
* Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.
* Significant experience in managing multiple business areas / different work streams.
* Track record of asset management.
* The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.
* Experience of managing simulation training; scenarios, equipment, facilities would be desirable
* Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.
Skills
* Well developed leadership and motivational skills
* High standard of verbal and written communication skills
* Highly developed interpersonal, negotiation, influencing and conflict management skills.
Personal Attributes
* Ability to communicate with staff at Executive / Board level
* Ability to be innovative and responsive to change
* Learning agility and commitment to self-development
Other Requirements
* It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Certificate of Sponsorship
Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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