We are seeking a skilled Technical Content Creator to develop user assistance content for our software products. This is an exciting opportunity to work on a range of projects, from help guides and tutorials to videos, developer references, and user interface text.
This role involves collaborating with product managers, developers, and subject matter experts to create high-quality content that meets the needs of our users. The successful candidate will be responsible for writing and maintaining user assistance content, creating microcopy for user interfaces, and testing the software to ensure instructions are accurate and screenshots are relevant.
The ideal candidate will have a degree in a relevant field, such as Engineering, Computer Science, or Technical Communication, and excellent English skills. A keen eye for detail, a user-focused mindset, and the ability to juggle multiple projects and deadlines are essential qualities for this role.
We are looking for someone who can make complex information accessible and easy to follow. Experience with structured authoring tools, agile development, and user-centered design is a plus. If you enjoy learning new tools and technologies, collaborating with others, and creating great content that helps real users, we would love to hear from you.
Key Responsibilities:
* Write and maintain user assistance content, including online help, tutorials, videos, reference documents, and API guides
* Create microcopy for user interfaces, ensuring clear, consistent, and helpful language
* Test the software to verify instructions and capture accurate screenshots
* Collaborate with internal teams to improve software design and usability
* Develop understanding of our product range and how customers use it
Required Skills and Qualifications:
* Bachelor's degree in a relevant field, such as Engineering, Computer Science, or Technical Communication
* Excellent English skills - both written and spoken
* A keen eye for detail and a user-focused mindset
* Ability to juggle multiple projects and deadlines in a fast-paced environment
Benefits:
* Opportunity to work on a range of projects and contribute to the development of our software products
* Collaborative team environment with opportunities for growth and professional development
* Chance to learn new tools and technologies and apply them in real-world projects
Others:
* Familiarity with Ansys products or other technical software is a plus
* Experience with structured authoring tools, agile development, and user-centered design is a plus